We are consultants in business management and provide customized services in consulting, training and research which adapt to our customers’ needs.
Personal Interview
(1 hour . Free.)
Autodiagnostic assisted Workshop
(2 hours. Free.)
In Company Executive Plan
(3 months. Customized.)
Strategic Management
Development and implementationStarting with the company´s current reality, we design the business strategy together with the Company´s Board and work through its implementation.
Reengineering of Operative processes
Industry, Services, CommerceThis service focus on providing support to the various managerial levels regarding operations definition and design.
Marketing and Business Intelligence
ConsultancyOur services entail a full marketing plan to develop a brand or specific products or services. We strategically plan positioning and growth.
Company consulting services
Hotels and Tourism- Hotel Management Consulting Services
- Preopening Process
- Service Marketing
- Pricing Strategy
- Revenue Management
- Costs Analysis & Profitability
- Brand Selection & Franchise
- Hotel Conversion & Brand Positioning
- HR: People & Culture Management
- Quality Assesment
Healthcare Quality Management
ConsultancyWe specialize in the implementation of the different models of the Quality Management System to guarantee the fulfillment of the requirements and expectations of users, government and the organization itself.
Information Technology
ConsultancyOur Service of Software Solutions focuses on advising and developing technological alternatives based on organizational objectives, optimizing the available resources.
Training
Operation ManagementWe provide tailored workshops based on the company´s specific needs. We designed them together with the firm´s Board and add knowledge and expertise in the operations area.
Business and Commercial Coaching
Coaching helps people to achieve extraordinary results in their personal lives, careers and businesses. Through this process our customers broadens and deepens his knowledge, increases productivity and improves quality of life.
Marketing for professionals and Institutions
Consultancy and AdviceThis aims at professionals who provide marketing services and the necessary actions to make them successful in the global and competitive world.
Digital marketing strategy
ConsultancyWe develop strategies to add value to your company to generate returns on your investment. Objectives aim at increasing your sales, manage and improve your digital reputation, better customer service and retention, develop business intelligence.
Consultancy and Training
RetailWe offer:
1. Retail management and Human Resources
2. Information systems and technology
3. Marketing strategies
4. Internet Retailing
Customer Experience Management (CXM)
Design and implementationPioneers in the MERCOSUR of strategy design in customer experiences of commercial, industrial and service sectors. We specialize in design services, transformation and measurement of customer experience, focusing on improving business performance.
Ph.D. in Social Sciences Founder and Director of Kaufmann & Associates since 1997.
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PhD. in Business Administration. Polytechnic University of Madrid. Civil Engineer - Technion, Israel Institute of Technology.
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Master in Business Administration (IT), ORT University Uruguay. BS in Computer Engineer, Universidad de la República, Uruguay.
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Degree in Management and Business Administration, Faculty of Social Sciences and Business Administration, Universidad ORT Uruguay.
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Analyst and Director of Technology, Universidad ORT Uruguay. Specialized in automation and cognitive technologies.
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CPA, University of the Republic, Uruguay. Ms in Marketing, Catholic University, Uruguay- Federal University from Rio Grande do Sul, Brazil.
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Degree in Management and Business Administration - Uruguay ORT University.
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Hotel proficient. Degree in Hotel Management and Marketing, with specializations from Universidad Adolfo Ibáñez (Chile) and North Carolina University (USA).
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MBA with emphasis in Marketing and Strategy, ORT University; Expert in Experience Management. Degree in International Relations , Law School, UDELAR.
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AHRU – Asociación de Hoteleros y Restaurantes del Uruguay | Alaska Airlines | Amaral y Asociados (Paraguay) | Amec – acompañantes y recreación (Uruguay) | Aspen Boutique Hotel (Uruguay | Banco Comercial (Uruguay) | Banco Hipotecario del Uruguay | Banco de la República Oriental del Uruguay | Benco (YPF lubricantes, Uruguay) | Budget Rent a Car (Uruguay) | Caja de Jubilaciones y Pensiones Bancarias (Uruguay) | Cámaras de Comercio Alemana (Uruguay, Argentina y Brasil | Casmu IAMPP (Uruguay | Centro de Hoteleros Piriápolis (Uruguay) | Choice Hotels International (USA) | CrediCompras | Dazzler Hotel Montevideo - Uruguay | DHL (Uruguay) | Discount Bank (Uruguay) | Droguería Chiappe (Uruguay) | Droguería Uruguay (Uruguay) | Esplendor – Boutique hotel - Uruguay | Fucerep (Uruguay) | Gea Westfalia (Argentina) | Grupo Oetker (Uruguay) | Juan Goldfarb (Uruguay) | Hamburg Süd (Uruguay) | Hotel Art - Cumbres de la Ballena (Uruguay) | Hotel Radisson Victoria Plaza (Uruguay) | La Liga Sanitaria (Uruguay) | Límite – Vestimenta (Uruguay) | Luis G. Bonomi - Condimentos (Uruguay) | Market Line (Chile) | Ministerio de Turismo y Deporte del Uruguay | Neutral Duty Free Shops (Uruguay) | Norwegian Cruise Line (NCL) | Palacio de la Música (Uruguay) | Cluster de Turismo y Grupo Hotelero Pasaporte de Punta del Este (Uruguay) | Rara Avis – Complejo Gastronómico (Uruguay) | Sacramento Management | Soho - Software - (Uruguay) | SRS Steigenberger World Hotels (Alemania) | Unión Reguladora de Radio Comunicaciones (Uruguay) | Universidad ORT Uruguay
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